Privacy Policy

At The Drafting Company (“TDC,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our geolocation features, or engage with our services.

1. Personal Information Collected

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information, request a quote, or contact us. We also automatically collect certain location data to improve your user experience.

The types of personal information we may collect include:

• Identity & Contact Data: First name, last name, email address, cell phone number, and landline number (including extension).
• Professional & Project Data: Information submitted via our “Request a Quote” form, including Company Name, Firm Type, Discipline(s), Industry, Service(s) required, Scope of Work, and other project inputs.
• Geolocation Data: We utilize a geolocation API to collect information about your approximate location.
• Interaction Data: Information regarding your click actions (such as clicking “call” or “email” links), support requests, and browsing preferences.

2. Use of Information

We use the information we collect for legitimate business purposes described below:

• Location Customization: We use your geolocation data to automatically display the address and phone number of the The Drafting Company office nearest to you.
• Quote Processing: To evaluate the “Scope of Work” and project details you submit in order to provide accurate pricing and service proposals.
• To Provide Services: To fulfill the terms of our agreements with you and manage your account.
• To Communicate: To respond to your comments, inquiries sent via email links, and support requests.
• To Send Administrative Information: To send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

Opt-Out Rights: You have the right to opt out of receiving promotional communications from us at any time. You may request this by contacting us directly or by following the unsubscribe instructions in our emails.

3. Sharing and Disclosure of Information

The Drafting Company adheres to a strict policy regarding the sharing of your data.

• General Non-Disclosure: We do not sell, trade, or rent your personal information to third parties. We only share information with third parties when necessary to provide our services (e.g., Geolocation API providers, payment processors, hosting providers) who are bound by confidentiality agreements.
• Mobile Information: Notwithstanding the above, no mobile information (including Cell numbers collected via our website forms) will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Messaging Terms and Conditions

By providing your cell phone number via our “Request a Quote” form or other contact methods, you consent to receive text messages (SMS) from us regarding your inquiries, quotes, or support requests.

• Consent: You agree to receive messaging from us at the phone number provided. Message frequency may vary based on your interaction with us.
• Cost: Standard message and data rates may apply depending on your mobile carrier plan.
• Opt-Out (STOP): You may opt out of receiving text messages at any time. To stop receiving messages, reply STOP to any message you receive from us.
• Support (HELP): If you experience issues or need assistance, reply HELP to any message you receive from us.

5. Data Subject Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR):

• Right of Access & Rectification: You have the right to request copies of your personal data or request that we correct inaccurate information (e.g., updating your Firm Type or Contact details).
• Right to Erasure: You have the right to request that we erase your personal data.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
• Right to Data Portability: You have the right to request that we transfer the data collected to another organization, or directly to you.
• Withdrawal of Consent: If we are relying on your consent to process your personal information (such as for geolocation features), you have the right to withdraw your consent at any time.

6. Lawful Bases for Processing (GDPR)

We process your personal data under the following lawful bases:

• Consent: For geolocation features and optional communications.
• Contractual Necessity: To process your “Request a Quote” and fulfill service agreements.
• Legitimate Interests: To improve our website functionality (displaying local contacts) and answer inquiries.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. This includes securing the data submitted via our online forms. However, please remember that no transmission over the internet is 100% secure.

8. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy (such as completing the Scope of Work requested), unless a longer retention period is required by law.

9. International Transfers of Data

The Drafting Company is based in the United States. If you are accessing our website from outside the US, please be advised that you are transferring your personal information to the United States and you consent to that transfer.

10. External Links

Our website may contain links to third-party websites or use third-party APIs (such as for geolocation). We are not responsible for the content or privacy practices of these external sites.

11. Policy Updates

We reserve the right to modify this privacy policy at any time. Updates will be posted on this page with an effective date.

12. Contact Information

If you have questions or comments about this policy, please contact us at:

The Drafting Company
Email: sales@thedraftingcompany.com
Phone: (800) 504-2658